Record the Insurer Response Operations · Fictional Hawthorn example Silent video; editable captions can support a future British English voiceover. 00:00:03.000 – 00:00:04.800 When the insurer replies, open the sent Submission and choose Add Insurer Response. 00:00:04.800 – 00:00:07.520 Choose the responding insurer and record when its terms were received. 00:00:07.520 – 00:00:12.080 Upload the insurer’s original PDF and give the evidence a clear title and reference. 00:00:12.080 – 00:00:17.080 Save the Response against this Submission. Replies are recorded from the evidence you received. 00:00:17.080 – 00:00:18.880 Open Delivery & responses to find the saved insurer reply. 00:00:18.880 – 00:00:21.960 Open the saved Response and check its source evidence before creating a Quotation.